Family Account

A family account for registering one or more family members using the same email address

Frequently Asked Questions - Family

How do I view teams and schools that my child belongs to?
How do I add my child to a team or school?
I’ve added my child to a team, but my coach/teacher can’t see them on his/her roster?
How do I remove my child from a team/school or coach’s roster?
How do I report a concussion for my child, or my child’s teammates?
How do I see my child’s baseline test results and how do I send them to someone?
How can I see my child’s injury results and how do I send them to someone?
How can I see my child’s injury clearance letters and how can I send them to someone?
How do I upload a clearance letter?
My child has a concussion but doesn’t have a concussion dashboard. Why?
How do I update my child’s information? Email address? Password?
How do I change my preferred language?
If my child is injured, how do I update their symptoms, write to our clinician, and view all the components of my child’s injury?
How do I find a CCMI clinic?

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